• Address: 410 Peachtree Parkway, Suite 4222 Cumming GA 30041
  • Phone: 770-751-1124

Road America

Road America

Because experience and scale really do matter when it comes to something as important as emergency assistance, here’s one important thing you should know about Road America: on a 24/7/365 basis, we provide consistently high quality assistance services to more than 21 million valued customers of our 120 major corporate clients. Since 1978 we have set the standard for providing assistance services in the United States, Canada, Puerto Rico and the US Virgin Islands. We handle all our communications with you and your clients personally – nothing is outsourced. Our state-of-the-art Call Centers In Miami, Florida, and Columbus, Georgia, route every caller to exactly the right Service Provider for that unique disablement. From an available network of 50,000, we have carefully selected 15,000 rated, qualified, insured, trained and inspected Providers.

How We Can Help You

With MAPFRE, we have developed proprietary software, procedures and know-how in the field of roadside assistance, we’ve pioneered the field of collision assistance and we have comprehensive experience in developing worldwide provider networks and call centers to service programs for insurance companies, automobile manufacturers, financial service companies and other international corporations.

In addition to a complete array of benefits, including automotive, travel, security, and medical related services, Road America can provide a full range of support services including marketing and promotional support, fulfillment services, inbound sales and enrollment, membership tracking and renewals, and program administration.

It’s simple, really. Road America’s 24-hour roadside, collision and membership programs have been proven to:

  • Increase Brand Loyalty
  • Increase Customer Service Ratings
  • Increase Customer Referrals
  • Increase Customer Retention
  • Increase Overall Client Profitability