F&I Training....

NAAG offers a broad array of training and recertification courses for F&I managers.

Course Who Should Attend Modules
Level I.
Foundation of F&I Success		 New F&I Managers or those needing a refresher
  • Product Knowledge
  • The Menu Presentation
  • Introduction to Compliance
  • Addressing Customer 
    Concerns
Level II. 
Effective Menu Presentations		 New or Veteran F&I Managers
  • The History of F&I
  • Product Knowledge
  • Understanding Financing
  • F&I Compliance
  • Menu Presentations
  • Addressing Customer Concerns
  • F&I Office Administration
Level III.
Maximizing Your Protection		 F&I Managers with minimum of five years experience in F&I or those who have completed Level II 
Certification
  • AFIP Compliance Review
  • AFIP Compliance Exam
  • Psychology of Selling
  • Leasing Today
  • Cultivating Effective Relationships
  • Dealership Funding 
    Management
 Level II
Re-Certification		 Those who have previously been certified in Level II and have not been reimbursed for litigation costs
  • Review Existing and New Products
  • Review Current Compliance Issues
  • Review All Components of
  • Level II Certification
  • Complete Menu Presentation
  • Re-Certification Exam
Level III
Re-Certification		 Those who have previously been certified in Level III and have not been reimbursed for litigation costs
  •  Review AFIP Compliance (every two years)
  • AFIP Compliance Exam (every two years)
  • Review All Components of Level III Certification
  • Re-Certification Exam